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Sayint helps Europe’s largest holiday provider to improve its Customer experience


How implementing Sayint Speech Analytics helped them improve their customer interactions and brought in cost savings. Problem This European OTA  has been providing European customers with great value holidays for over 20 years.  All holidays by this provider are ATOL (Air-travel Organizer Licensing) protected. Providers like these have a high dependency on live agent interactions to book the...

Unveiling Sayint’s Workspace -Brighter Dreams – Bigger Spaces and lots of fun


For us, having our own office has been a dream for a while now. But, we have finally fleshed out this dream, and it’s time to unveil the new and cool work-space we have built. Today, Sayint owns one of the youngest, most happening workspaces inspired by the technologies of tomorrow. We use AI and other important innovations to set new benchmarks in customer experience. And these innovations...

Why Likitha from IIT-ISM Dhanbad Interned at Sayint and Ditched Top MNC’S?


With a string of technologies emerging faster than the earth completing a spin around the sun, it can be overwhelming to understand which path to take to steer your career in the right direction. Taking an internship with a firm can be a good starting point for many, especially those who are equipped in terms of knowledge post their college degree. Sayint.AI is an Artificial Intelligence-based...

What makes a Customized Speech Recognition Product More Business Friendly?


Imagine a scenario where your company spends considerable amount of budget on buying a speech analytics software. A product purchase of this sort should facilitate and not make matters worse; What would be your typical reaction when you experience a complication in using such a software and does not help in solving any further business problem?In case of a customized speech analytics software...

Participate in Indias Top Machine Learning Idea-thon by Sayint


Hey Students! Get Set for the Smart ML Challenge Thinking of  working with  best ML and AI startups  in the country? Got your ML hacks ready for an exciting experience? Put your thoughts and experiments to use by solving various day-to-day issues through Machine Learning. Smart ML Challenge gives you a chance to meet, collaborate and work closely with techies who have gained experience from best...

Is Your Customer Experience Ready for the Digital Age?

Customer experience for Digital age

There is a paradigm shift in the last few years, with major emphasis being given to customer experience (CX) by companies. With digital age changing the scenario rapidly for customers, it is becoming imperative for companies to be at par with this fast pace. Customers are no longer just happy with a good product or service. They expect an experience behind each decision to aid the purchase they...

How does GDPR Change Call Center Industry Dynamics?

Understanding GDPR

In many organisations, protection of consumer data is provided for more as an afterthought rather than being incorporated into the “DNA” of the systems and business processes. While some of this has to do with the difficulty of incorporating protection into legacy systems(and processes) and the added inconvenience of controlling access to and troubleshooting systems, most of it has to do with...

Join Sayint at ICMI Contact Center Expo & Conference


We live in a world driven by technology where organizations serve global customers with discerning tastes. “Customer is king,” the famous saying has continued to prove correct since the dawn of the industrial world and is the ethos by which global organizations strive. Customer service performance depends substantially on agent performance which is turn dependent on employee motivation. Managers...

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